Shipping Policy
Last Updated: 2025/02/08
At Snores and Toots LLC, we strive to ensure fast and reliable shipping worldwide. Please read the following Shipping Policy carefully to understand how shipping works, estimated delivery times, and your responsibilities as a customer.
1. Shipping Costs
βοΈ Shipping fees vary depending on the destination and number of items purchased.
βοΈ The exact shipping cost is calculated at checkout before payment.
βοΈ Some promotions may include free shipping (if applicable).
π¨ Note: Additional duties, taxes, or customs fees may apply to international orders. See Section 7 for details.
2. Where Do We Ship?
βοΈ We provide worldwide shipping to most countries.
βοΈ Some restricted locations may not be eligible for shipping due to legal or carrier limitations.
3. Estimated Shipping & Delivery Times
π¦ Order Processing Time: 1-7 business days before shipment.
π¦ Shipping Time Estimates:
USA: 3-10 business days after shipping
International: 1-3 weeks after shipping
π¨ Important Notes:
Delivery times may vary due to factors beyond our control (e.g., carrier delays, weather, customs clearance).
Peak seasons, holidays, and unforeseen circumstances (e.g., COVID-19 impacts) may result in extended shipping times of 7-15 additional business days.
π Need tracking? Once your order ships, you will receive a tracking number via email.
4. Can Orders Be Delivered to Multiple Addresses?
π« No. We do not support multiple addresses for a single order. If you need products shipped to different locations, please place separate orders for each address.
5. Do We Ship to PO Boxes or Military APO/FPO Addresses?
βοΈ Yes β We ship to PO Boxes within the U.S.
π« No β We currently do not ship to Military APO/FPO addresses due to carrier restrictions.
6. What If My Order Is Delayed, Lost, or Damaged?
βοΈ Delayed Orders: If your order does not arrive within the estimated time, check your tracking link. If you experience a major delay (beyond 15 days from the estimated date), contact us at ayla@snoresandtoots.store.
βοΈ Lost Packages: If your tracking number shows delivered, but you did not receive your package:
Check with neighbors or your local post office.
If still missing, contact us within 7 days of the expected delivery date.
βοΈ Damaged Packages: If you receive a damaged item, please email ayla@snoresandtoots.store within 7 days with photos of the damage.
π¨ Note: We are not responsible for lost, stolen, or delayed packages caused by the shipping carrier. However, we will assist in filing claims where possible.
7. International Shipping & Customs Fees
βοΈ International orders are shipped DDU (Delivered Duty Unpaid).
βοΈ This means customers are responsible for any import duties, VAT, or customs fees imposed by their country.
βοΈ Customs processing times may cause delays beyond our control.
π‘ We recommend contacting your local customs office to understand any potential fees before placing your order.
8. Order Cancellations & Address Changes
π¨ Once an order is placed, it cannot be changed or canceled if it has already been processed.
βοΈ If you made a mistake with your shipping address, contact us immediately at ayla@snoresandtoots.store.
βοΈ If the order has already shipped, we are unable to make changes.
9. Contact Information
For shipping-related inquiries, please reach out to:
π§ Email: ayla@snoresandtoots.store
πΉ Final Notes & Legal Protections for Snores and Toots LLC
π¨ By placing an order on our website, you acknowledge and accept this Shipping Policy. Snores and Toots LLC is not responsible for:
Shipping delays due to customs, natural disasters, or courier issues.
Packages lost due to incorrect addresses entered by the customer.
Unclaimed packages held at customs or local postal services.