Refund & Return Policy

Last Updated: 2025/02/08

At Snores and Toots LLC, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for eligible items.

1. Return Eligibility

To be eligible for a return, the item must meet the following conditions:

✔️ Unworn or unused, with all tags attached.

✔️ In its original packaging.

✔️ Accompanied by the original receipt or proof of purchase.

🚨 Items sent back without prior approval will not be accepted.

📧 To request a return, contact us at: ayla@snoresandtoots.store

2. How to Initiate a Return

1️⃣ Email ayla@snoresandtoots.store with your order number and reason for return.

2️⃣ If approved, we will send you a return shipping label and instructions.

3️⃣ Ship the item back within 7 days of approval.

3. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item:

✔️ Inspect your order upon arrival and report any issues within 7 days.

✔️ We will replace or refund the item at no additional cost to you.

📧 Email: ayla@snoresandtoots.store with photos of the issue.

4. Non-Returnable Items

Certain items cannot be returned, including:

❌ Perishable goods (e.g., food, flowers, plants).

❌ Personalized/custom products (e.g., special orders).

❌ Personal care items (e.g., beauty products).

❌ Hazardous materials (e.g., flammable liquids, gases).

❌ Gift cards & sale items.

📧 Questions? Contact us before purchasing at: ayla@snoresandtoots.store.

5. Exchanges

✔️ Want a different item? Return the original item and place a new order.

✔️ Exchanges are not processed automatically—you must submit a return first.

6. Refund Processing

✔️ Once we receive and inspect your return, we will notify you of the approval status.

✔️ If approved, a refund will be issued to your original payment method within 7-10 business days.

✔️ It may take additional time for banks or credit card companies to process the refund.

📅 Need help? Email us at: ayla@snoresandtoots.store.

7. Shipping Costs for Returns

✔️ If the return is due to our mistake (wrong item, damaged product), we cover the shipping cost.

✔️ If returning for other reasons, the customer is responsible for return shipping costs.